Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
As described and fast shipping, very satisfied, I recommend
Object conforms to the description. Satisfactory materials. Quick shipment. A good product.
Can carry a 15.6 notebook comfortably . Light weight and simple
Good backpack but the handles are weak. Can not carry much weight.
perfect, very fast delivery. thank you
I arrive well but the first day it is used, the closure is ruined
The bag is light, but it would be better if the USB was fixed (- 1 Star) .. It seems to be good for those who just put it lightly.
Just like the published, it came before the set.
Shipping was really fast. The product just didn't go beyond expectations.
Everky and change. It's good because it's light. Even in the subway, it doesn't stick back... recommend those who don't put things in. I don't think I'm self-supporting.
It's fast ונראה good. Durable part for water, because water מחלחלים way strap zipper.
It's convenient because you can fit enough of your laptop and tablet, and you can carry the parts. The design is also OK. I was surprised that the delivery was really fast.
Really very fast delivery 6 days, for 17 inch PCs will not be adapted easily... but it works. I recommend it
The bag looked a little smaller, including a laptop and a tablet PC. 5 days delivery guarantee, but it arrived earlier than the expected delivery date.
Spacious and has an excellent material.
Very convenient and functional backpack, fully corresponds to the description and photos. Has several compartments, which is very convenient. Came quickly, a week before Voronezh. Recommend
Super fast shipping, all right. Seller recommended.
Very fast delivery. It is not as same as in the slideshow photos, but this was me already clear. For the price is quite OK.
Backpack norms, 14 bucks, delivery a month, on top of the Oxford type inside polyester, delivered to the pochtomat in the LCD in which I do not have access, in fact, Looks better than in the photo, a little ufucking strip. Accessories of medium scum, straps are thin, on full will not go, a small stock of straps. Front 2 inserts (foam rubber or Xs), under the back and laptop on one more.
For its price is a very good backpack, but there are shortcomings 1: The backpack is small. 2: laptop 15,4 'got in but the corners of the laptop pull on the fabric of the backpack, very quickly in these places will wipe. 3: in the thickness of the space is not much, enough on the laptop book and charging for the laptop, nothing else will fit.
Nice and compact it was disclosed, like product, arrived early delivery.
Delivery to Moscow in less than 2 weeks, soft straps, soft back, soft bottom, three pockets inside, three pockets outside, for a laptop and Office Trivia
Very good material and I love my bag . Thanks to everyone who contributed towards my item being delivered
The backpack is good. Had a small smell, but not critical, but in general corresponds to the description.
Hi. the backpack came faster than I expected. I liked it, light, fit.