Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Cool goods
Thank you!
Everything is fine. Got there in four days. Materials are pleasant. At a height of 181 cm, 76 kg is very comfortable in size. Locks are protected and easy to operate. In a crumpled state a little less beautiful than in the manufacturer's photo, but still beautiful. Of the shortcomings: not everywhere neatly sewn. But much better than twice as expensive in Russia
The sleeping bag is very good, I really liked it.
Excellent sleeping bag) soft. With the post 183 I will interfere perfectly comfortable. Unfastened the same from the bottom!!
This is R's second sleeping bag fineBefore that I took L
Yakisno stitched, priemna on the dotik of the woven. Ale, nazsorry, there is no rosemiru 85
Delivery is super fast, just on time, the sleeping bag itself does not look at the declared characteristics by temperature, let's go camping check, maybe the appearance is deceived.
Delivery 2-3 weeks, the goods correspond to the description, sewn well, the threads do not stick out, the seams are neat, there is no smell. Soft, comfortable, quickly unfolds and goes into the bag-case, very convenient.
Cool sleeping bag
Excellent sleeping bag, spacious, with a hood. Recommend!!!
The sleeping bag looks good, in the apartment got into it, after a minute sweating, with confidence I will say in + 22 it will be hot)) The accessories are pleasant, two. On the side zipper there is a second runner, until I understand what it is for) the compression bag is good. The sleeping bag stuck under the stream of water, drops roll down, impregnation works. Inside the synthetics, but does not cause disgust (although the old HB would be certainly more pleasant) but the delivery from the Russian Federation from Qinyao pumped up. Ordered two sleeping bags on June 30 with delivery to Novosibirsk, instead of promised on July 7 received them only on July 15. And on the track the order was lying from the 4th number in the sorting center, 11.07 came SMS about a failed attempt to bookmark in the post office and before 14 the fate of of of of only on the third day was allowed to hear the person-operator who helped to find the order, explained that there was some failure) I hope that this is a one-time case) the store is responsive.
Excellent sleeping bag I recommend. Good store!
Nice sleeping bag. I have more than a year such a right, now I need the left.
The sleeping bag came quickly. Of the shortcomings that immediately found, the seams are external and internal on one line. Perhaps there will be bridges of cold. Compression bag is quite worthy. On the very sleeping bag are good zippers with protection from snack. The rest will be tested in the campaign
The sleeping bag is excellent, made very well. Came immediately in a compression bag, which for a large sleeping bag is just fine! Externally corresponds to the declared temperature regime.