Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Nice dress
The store would put all 10 stars, very attentive. After the order asked to change the size for a larger one, he immediately answered, everything changed, the photo sent. About delivery to the Post Office reminded. Now about the dress: The fabric is not natural, but pleasant, in a fine hem, but it is not hot, maybe some percentage of cotton there. Fabric on cuffs and collar-cotton. The length is 169 below the knee. Good for pregnancy, at 44 size took L. after pregnancy I will also wear it, I like it.
Ordered 24.09, sent 25.09, came 21.10, I.E. Reached in less than a month in Minsk. On this order with the store did not communicate, but on another he promptly answered the questions. On my parameters og 95, OT 80, OB 106 all came up, the length is just right. Waist in the right place, no higher and no lower. The only drawback-is frayed on the chest, but it is solved by a pin. Also, the dress looks more interesting with a belt. The fabric is pleasant, the seams are even. But
Very nice dress. Thanks for fast shipping.
Novosibirsk reached in a month. First i ordered the size s, but then changed my mind, and the store was so kind that i changed to size m after i gave it to the warehouse, canceled the old track and added a new one. The dress is happy.
Ordered on September 25 recovers on October 5 in Paris in France. My 11 year old daughter is delighted. Thank you store.
Good dress, fit in size at 93/76/106. The fabric reminded something microfiber.
Excellent, stylish dress. well sewn, the fabric is pleasant to the body synthetics. there are no protruding threads, unpleasant smell and other necessities. The only thing, it's a pity there are no pockets and a belt in the kit would not interfere, in the photo my belt. on the parameters og97ot77ob97 height160cm xl sat perfectly. delivery 14 days to mo.
Description accurate. The fabric is thin. Sleeves for growth 170 short, but you can roll up a little. For every day is quite good. I took the maximum size at my 48 normally, but on the big chest, the buttons will stick like me