Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Gostei bastante
Very beautiful, very fresh, the size corresponds, I like it very much, I would buy it again definitely, yes yes.
Comes half distorted the design of the whales, it is more or less
Very happy with my purchase, I will buy again
It came to me in two weeks after making the order, the clothes are fresh, they are soft little candles I loved, the size is very good, thank you,
Delivered before the estimated date, the size is correct for me son, fabric a little thin but good for summer, good color and print.
Very cute and I love super fresh fabric
I loved it, my baby is going to look more beautifulArrived in 12 days, sooner than came
For the price is good the fabric is somewhat transparent but it is super good for my son since it is very hot he is 4 years old and I see it somewhat reduced but it is fine I like it
Beauty loved
It arrived exactly the day they said it was going to arrive this cute looks pretty thin but good for the Heat
How they describe everything is correct and as always very fast shipping thank you
I received a black pentalon instead of blue and I received a refund
Served right my son is 2 years old and 90cm tall
The fabric is light. But it's beautiful. I appreciated the yellow outfit compared to the blue
I loved the set but what I didn't like was the parcel because it forged my signature and put that I had already delivered, which was not true until I was already asking for a refund and I spoke to parcels and they solved me.
Slightly small thin fabric .. it is good for the beach or when it is hot
Very beautiful, I bought 12/18 months, I found it small, but I liked it
The blouse I found the fabric a little thick. But I believe that when washing it should get better. Taking that away the set is perfect
I loved products like the one posted, it arrived super fast
It took a while to arrive. I loved the set, it is very fresh for the heat it has done in RJ.
The fabric is thin, in my city it is hot so it is fine, only the whale is smaller.
Nice good
Thin fabric, well summer. However, good purchase for the value.
Good fabric. It has lost a bit of color like this to wash it; It is still worth it for the price it has. Eye, small size. I took the 12-month size for my 5-month-old baby and a half months and it's okay.