Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I order the second time, the first time in Chelyabinsk in general in three days came, the second Just a little longer because of the sale. The backpack is excellent, small but roomy, does not stink, flat, the seams are even, fully corresponds to the description of the store, the accessories are dark, do not look it! To the seller Thank you very much!
Nice backpack. Small, but quite roomy. A little upset that in the inner pocket, which with a zipper, the passport is only vertical and half, I.E. You can not zip a pocket with a passport inside. And so I advise. The emerald color is very beautiful.
Pretty amount., medium size as desired. Delivery 6 days in Ekaterinburg. a little smell when I got out of the package. The courier was brought home.
The handbag is excellent! Well packed. I brought a courier. Delivery fast! Thank you very much to the store.
заказала 11.11 а заказ пришёл 18.11.Мега быстро пришёл заказ в Екатеринбург. СПАСИБО продавцу. Рюкзак очень понравился смотреться как кожа. Конечно маловат, но ничего. запаха нет сшит аккуратно. Берите не пожалеете.
Рюкзак замечательный, но маленький. Это как то мимо меня прошло)))) рекомендую! Материал потрясающий, все замки работают, упаковал продавец очень хорошо. Спасибо
Very fast delivery to Moscow, for 4 days. backpack neat. to the store thanks for the gift-pen!)
Very pleased with the backpack) cutie) brought quickly, home by Courier
In full delight with this backpack. Ordered 21.09, brought already 9.10 .. The green light is incredibly beautiful. Seams are all even, all zippers work. Arrived in special bag, inside package with air. Recommend! Keep in mind that the size of the backpack is small. 4 departments and all with a zipper
Backpack cool! Not big, but roomy! The seams are all even! No smell! Definitely, I recommend to buy!)
Delivery 3 weeks. packed just gorgeous .. did not crumple on delivery .. Looks like skin... Super .. as a gift put a rubber for hair. thanks
The attached miniature backpack-handbag, in the choice was not mistaken) my phone can not convey how interesting and stylish it looks. delivered in 2,5 weeks. Everything was right for me. Gift in the form of rubber bands for hair put, very nice Many thanks to the store :)
8 days delivery. I really liked the handbag-backpack. Everything got in, which barely wet my other small bag. Not crumpled, because. Inside is air cushion. As a gift rubber. Thank you store!
Just a wonderful backpack. All as in the description. I join all the delighted reviews. It's like a small one, but everything you need is in it (see the photo). Very happy. Delivery in 5 days. I bought it for WoW for 700 rubles, just a gift. As a gift, the store put a rubber band. Thank you very much to the seller. I'll order more. With the seller had to communicate, first he carried a promotional code, wrote to the seller, the problem soon decided, was able to buy at a discount. Inside btw was very beautiful Kraft paper
Great backpack. In two weeks. Thank you.
The bag is beautiful. the wife is satisfied. it looks like leather. it came quickly. I recommend the store.
Bag-backpack for such deneshki and it's very decent, for how much will be enough to see while worn