Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Color, shape, it's a pity without a case, there is a speck on the right point, as if not painted.
Balloon) Super packaging! The glasses are very good
I like it but it looks very simple
It's very good, I like the style, very carefully packed.
Excellent, I loved it. They look very elegant.
arrived very quickly
Beautiful, it looks better than in picture. Very satisfied, recommend this store
Thank you all came up, delivery fast, all whole
Today I received the parcel, thank you very much, very davolna
Product arrived in Guadeloupe, the glasses are clear Brown too beautiful
Ashi Anjad waaaao but Hani is bigger than the picture Shui
Excellent watches are very well packed thanks for this, take it will not regret
Came perfectly packed, on a shirred face, sit perfectly, do not drain
They came well I loved them
The most beautiful glasses of life, the design is very nice, they are very comfortable. Girls, I recommend this 100% purchase, they don't bring a case, so you have to look after them at the time of saving them, so they're beautiful and they make you look and feel
Fast delivery and love the bee addition to the sunglasses
Are troszkę too large, but cool made. Next in two weeks. Recommend
Beautiful just like the picture
love these
OMG these are sooo cool. I love the look!
Ok these are a look! So freaking cute. Took almost a month to get to the US though
Excellent bezel very solid er faithful to the perfect photo Thank you store I recommend 100%
Glasses class!! Thank you store!!
Order the 27/5 arrival you today. As the description. The only thing that really protected not coming But yet well got perfect. Not did missing communication with store. I love them!! Thank you!!
I liked them very light is mica but for the price is fine