We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Muy bien
Pretty, it seems a little fragile but it's okay. Arrived in two weeks
Very cute and practical backpack <3 I'm delighted! Fully corresponds to the description and very fast delivery))) pleasant bonus in the form of a gift))<3
It's super good to take to school if you wear few things, it's not that big but if it's too space sa and it would serve super well if you know how to take space
It's a pity to her little beach, ale backpack is appropriate :)
Very nice backpack. Sewn well, there is a pocket for a laptop (14 inches fit easily), on the sides of the pocket, still in front and at the back. The color is slightly brighter than in the photo, something between Peach and salmon.
The backpack itself is fairly small but it can barely fit a 15.6 in laptop. I liked the rectangular shape of the backpack, and the material is better than I expected. Plus, it doesn't get dirty as easily. I do wish the straps were longer and more secure, so it doesn't slide off so easily. And also wish if it was a bit bigger so I can have more room. I do love the colors though.
Esta super linda. Me encanto, thank you!!
Perfecta
Замки очень слабые.
So, so, so cute! Fast shipping. Thanks for the gratis hun!
Very nice! I love it.
Very cool and comfortable
The backpack is perfect! They even send me a gift and a card saying “thank you”, really cute! I would buy so many other times at this store, and i will!! *claps to the store* S2
Perfect!
For school OK. Came quickly DPD. The zipper is not very, but the backpack is normal
Good
Material backpack super good, delivery before the option. Super worth buying
Fast delivery, but the material of the bag is too thin, can’t use it for school
Exactamente igual a la descripción. Cómoda y es segura para llevar el portátil sin funda
Thanks
Amazing backpack!
Parfait peut contenir un ordinateur portable et un classeur , je sais pas s’il est solide mais il est très pratique
Great! I love it and also put gift (ponytail and bracelet) I recommend
Its a very cute backpack, it will fit a tablet or a smaller laptop and some things just fine. The fabric is not too great and its very light on the hands but overall im happy with the product