Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Was guided by the size of the shorts previously ordered in this store. material is quite good. delivery is very fast. Good buy and good store. the color is the same as the seller's photo, the purchase is good, thank you!
Came quickly. Packed perfectly. I liked the jacket immediately. Thank you China!
I like it a lot. it was perfect for me. Thank you very much. The price is very affordable. I recommend everyone to buy
Perfect nice product. OK
Cool clothing for every day. The color is pleasant, the size grid completely coincides with the description. The store good sent everything quickly on the day of the order. Focused on the size grid of the seller and ordered the size m. Everything came perfectly. Recommend.
I received the jacket today. everything fit me. the jacket was sewn well. the material is soft. I am satisfied with the product. thank you!
Arrived fast inside the plate with a demand in advance, many reliable this is the second I buy
Thank you very much exactly as I want
Good item
Excellent , in size to the son of 182 cm, 77 kg,size XXL is perfect, neat, pleasant to feel. In general, super. The inscriptions are not Chinese. It walked 6 days, the order was fast, Thank you store! Always answered. elongated, light, comfortable. Purchase satisfied. I'll be back with the order.
Me was 195 cm 112 kg of good.
Normal jacket. The size may be sensitive small in the shoulders, although it may seem. My data: 183 growth Weight 90 Chest 110 Shoulders 46-47 Sleeve length 67
Great jacket. At minus 15 she was enough. My parameters: Chest: 110 Shoulders: 47 Sleeve: 67 Weight: 90 Growth: 183
I ordered the xxxl and everything ok 182cm high and 90kg
Not exactly like the picture.
Perfect coat is what I expected had. Nice to the dog out let Seller sent yet additional message about the size that I probably too small had on given, very considerate, Sits nice and warm.
The product is very beautiful, I am satisfied. It took a long time to arrive. I also paid $129 when I received the product delivery. Why I don't know how to pay M.T I think I paid when I get the product I need to pay.
The clothing is good! It is warm and comfy. The store is great and gives good service.Cool looking clothing. stylish, well made, prompt delivery.
Great store, even clarified on the topic of size, and whether you received the package On the theme of the goods itself, sewn well,now everything is fine Soft and warm.
Came quickly, somewhere in 2 weeks. The size exactly approached my parameters, thanks to the store, they are Beautiful than in the photo. I recommend everyone to buy
Excellent clothing, especially for this price. Brought before the specified period, which is very nice. An unpleasant smell was not found, there were a couple of threads, Height 175 weight 60 per size XL approached well,
Excellent product! Just receive and on schedule. Arrived perfectly to Lousã, Portugal!
4XL for my size, very good product with good finishes
The service was excellent. Seller knew his product ! Good communication with store, very attentive
Very fast delivery. Delivery will come with the order. I recommend