Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Tall, ergonomic, light.
The backpack is very beautiful and it is comfortable with good material
Norms
I'm delighted with my order. A good product I recommend it. The only problem is the delivery, because my product is supposed to be delivered to me, something that is not done I had to go and pick it up at the post office.
It has been quite since I did not read the Fort book, so I bought it while looking for a bag worth a book. It is good to make and cost-good.
He will go for his money ..
Very large bag, with good fittings and lining. Immediately went on a one-day business trip from St. Petersburg to Moscow. Everything that was needed fit. Decent product, recommend Many compartments, rubber ring for wire outside and so on and TP. 5 points out of 5.
It is a good product.
I am very satisfied. It's very expensive.
It looks advanced ground.
Delivery in two weeks. The bag is large, comfortable. Thanks to the seller
Works very well and is very beautiful, as presented
It's nice and enough space in it.
good
I am very satisfied with the design and the cost is excellent and the delivery is fast.
Good product is satisfied
The price is fine. It's a little bigger than I thought.
I like the cost of money. The product and finish are also neat.
She's perfect! The courier arrived at home. The delivery is fast day after day. Good thick fabric. All seams are smooth. Pockets are many-ooooo comfortable. Now I have separately my Workbook (size A5), phone, headphones, keys and other important things. Everything in its seats, in its pockets. I replaced a long belt for myself just to make the bag look a little less strict. Highly recommended! Seller Thank you!!!