Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Nice cap, i love it :D
Cool cap, with cool mountain embroidery) came in a vacuum bag, a little stink of paint, but it will fade. It is big enough, usually my caps are too small, and this one fits very well, fits comfortably. Arrived quickly with other parcels, about 2 weeks. Recommend
The delivery is fast, the packaging is standard, the product is as described by the store, the seller is sociable, the product sent quickly, always in touch, making discounts and promotions, I recommend the product and the seller.
I liked the cap, but I myself did not guess with the colors. It is neat. I recommend it.
Shapeless crap, but fire for its price
ok
Super, it came a week earlier
It's super, it's even a week earlier
All norms
Great cap, arrived in less than a month
Good cap, pure cotton, fits well.
The baseball cap is cute. Came very well packed, not crumpled. The store is great, thanks for the delivery.
Shvidko delivered Goods garnoi, soft, Duge garny colir. The product is contaminated
Loose fitting and thin fabric.
Great cap. Its own money is quite worth. Everything is straight and holds shape. Thank you.
For 113R norms
Good, the fabric is pleasant
Cool
Norms cap
Arrived at the post office for 36 days from the date of the order. Together with the coupon of the store, the cap cost $2,48 with payment via Qiwi-purse. The cap was packed very interesting-it was right inside the air bag. As if it was packed at the factory specifically for mail.) Very cool. For the safety of the visor, you can not worry. I liked the cap, it looks good. I recommend the seller. To view a photo in a large size-drag its miniature to a new tab in the browser on the PC.
Fast delivery, cool baseball cap
love these hats. fit great and great price
Nice color, fabric is good, deep on head. Thank you store
Great cap
My kid loves it. Thanks