Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
This beautiful
They are beautiful, they arrived before the expected date. And it looks very fresh fabric, thank you .......
Very beautiful but it did not fit it is orma big but excellent, as seen in the record arrived in good condition slow delivery
Good product sells well. Arrived fast excellent price and I arrived fast to Colombia we are far away
Good product sells well. Arrived fast excellent price and I arrived fast to Colombia we are far away
I loved it arrived earlier than expected... and a very good one
The fabric is not very good, but without cute colors
The fabric is very fresh for these heat
Very cute the dress thank you very much and came super fast blessings
Too beautiful. My granddaughter looks like a princess in that dress.
Super cute, as it is in the photo
Nice.
Good product, equal to specifications, very long delivery
The dress is very beautiful, and it arrived as it is in the image
As the very nice photo arrived ahead of time
Rosmir 11. In the photo, dead. Acetate Suk tissue. The head of the bow of the Belarusian bow, the video of the background of the cloth, the wine is not the same and the crooked sewing. I think I want a bow. On the spin two rubber bands.
Super cute as the image arrived early, the seller super attentive and kind to solve the doubts
its amazing but we have to pay extra shipping charges in Karachi Pakistan instead of free delivery
Very nice, I loved
Beautiful dress, I asked for it again xk I sold the first
Very nice the dress, it is the same as the one in the photo
Exelente dress, arrived very quickly before the time destined .. Good fabric, 10. Of 10
Very beautiful. I carry as it says la.de scripcion
I arrived very quickly in Colombia, the delivery was for February 26. Thank you very much
hermoso