Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good product, fast delivery, packing with air bubble inside, recommend this store.
Unbelievably ....! The parcel arrived from China in 10 days!
Well sewn, fast delivery, good packaging
The size does not match the order. Proved a bigger size
I liked everything, it came unremembered and most importantly without a foreign smell
All good ale with rosmir without guessing.
Cool cap! Very good product! Came a little crumpled, in a simple bag, but this is fixable! Product and store recommend!
Husband is handsome, I liked it. thank you. Coupon
I got a pity that the back of the back of the back of the back of the head should have at least some material sewn on and basically all of them thank you very much
Item as described and well packed.
Everything is clear. Leather visor to the touch, leather upper. Generally liked it.
Whether it's about the skin or not I don't know, it's not bad. But the package came as if she was playing football. The package was dirty. But in the inside all the norms.
Cap heat, super made, perfectly pasuję, I am very glad.
Warm, thick, well sewn, recommend!!!
Thank you very much I was satisfied!!!
The color is more red. Packed in a simple bag, crumpled during transportation. For this price will go, I recommend.
Cool baseball cap genuine leather and the size is not small for spring autumn, it is recommended that you will not regret
Great cap. Came in an inflatable package. All whole. I recommend the product and the store.
A big doubt about genuine leather and tailoring for C grade. Came crumpled, curl up in a tube.
The hat is heavy and warm ~ I will wear well this winter. I am very recommended ~ Thank you!
15 days delivery. The baseball cap is as good as I wanted. Seller Thank you!!!
Super, item as described. May is the head part slightly high for the size (slips something about the ears)
At first glance, as they describe. we'll see further.
Very fast delivery, for this money for a couple of seasons will quite come down. Manufactured decently, a deep landing on my 60th village is clearly. To the store, success in business and thank you very much!
Arrived quickly, the packaging is good, the cap is super