Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Beautiful
Arrived right well packed and working perfectly
The watch is nice and metal. It's a nice size for women. The watch ticks a bit loudly. The sound is loud. The metal straps are a bit stiff and clunky. But for that low price, you get value for money. The watch works well and stays in time. I think the symbols on the watch face are stickers, and some of them are a bit tilted haha, but its okay. There are symbols printed onto the watch face which are not tilted, so i can still see the time well. Overall, it still works well, serves it's purpose, looks good, and is very cheap. It took 9 days to arrive, with 10-day delivery guarantee.
The product is good exactly the description and for the price is excellent compared to the local price and delivery was made at a good time The product is good, it matches the description exactly, and for the price, it is excellent compared to the local price, and it was delivered in a good time
It is very nice, it is a little bit small or hard but it is well molded, exelent for gift, and it arrived before its delivery date, same as the image
Looked good, now I have to buy another pile.
Very nice arrived earlier than I expected
Can buy and beautiful
All OK
I thought it was beautiful. Arrived in 10 days in Brazil.
I bought this watch for special time. Looks elegant. Thank you seller for fast shipping.
Packed not very safely as for me, but came unharmed, beautiful, metal strap, work, I'm happy.
The watch is pretty, the band is metal, the price is good
I like the watch looks exactly like the picture
Very nice. For such a price, great. He came quickly.
The product is recommended by the seller
On show it is more beautiful until the Gora is working.
nice piece
Nice clock. Unfortunately, the paint will go off within a few days.
Very nice. As seen in images. Too bad it worked for a few days☹️
Very beautiful, worth it for the price!
Arrived early, it's nice, it works well!
Much too rigid bracelet. Otherwise the watch is beautiful
it's beautiful
I am very happy with the purchase.