Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
10 months old, 12 cm insole leg, ordered the largest size perfectEven stock is about cmSuper nice
Me encantaron!!! Demoró 1 mes a Panamá
Perfekt
Beautiful, they fit my 4-month-old baby perfect. They measure 10cm.
Good. neat. Even stitched. For a permanent sock, of course, they are not suitable for babies, but we need them for a photo session. Thanks store
Cute tapulki) for 1 year there is a small supply for the sock. Neat
For spring super, but I will focus again on the thin sole ..... I did not understand until I came... and so I recommend the store. thanks for the quick delivery to Germany.
Cant wait to try these on her. As pictured. leather look and lovely neutral colour.
Great paputki
I ordered sneakers or sneakers (I don't know how to call them correctly) for a boy of 11 months on a leg of 10.5 cm size 12 (there is still a little stock). I like the shoes, there is no smell, the Velcro seems to be holding normally, I need to order something else from this store, I sent the order with others.
Good buy
Very cute shoes. Soft! For the first steps are great!
perfect!
It is a very satisfying shoe than expected. Reza kills, but the babies have to wear short and change their next shoes, so I'm fine. It is a material that is comfortable to wear with a picture, and the sole is not sliding well, and the shoes are thin, so it is uncomfortable for the baby's feet. I don't. It's not good to be able to be ventilated, but because of this, I think it's good to wear it in a chilly period. It is wearing a 14-month weight 11kg baby. The delivery was slow.
Cool moccasins, 12,5 cm feet 1 year old baby size 13-18 cm close to it, 2 months of steel
Really good and looks nice Very fast delivery
The delivery is fast. Sneakers are stitched, not glued. The sole is dense. Childbirth in February, just at the end of summer, age category 7-12 months. I recommend the store.
Very satisfied, nice cute shoes, highly recommend this store.
The slippers are good, we are 10 months old, there is a little supply, I took a run around the apartment
Soft, sit well! Very satisfied! Ordered the wrong color initially, it was written off with the store without any problems! Bel is kind in communication.
Sweet!!! והגיע fast❤️
Boots are neatly made. But very thin to the touch and look fragile, worn once... but we plan. The sole looks strange! As if there was not enough rubber layer and the fabric climbed out of the edge. The size of the rubber part is also less than 12 cm, that is, the fabric is likely to rub on the floor. I would not say that these shoes are suitable for walking on the street, because they are easy to damage.
I was worried about the deadline, but it was better than I thought. The sole is also a good old rubber.
Arrived fast. Made of good. Measure 13-18 to 13 CC. For baby girl Little Mermaid one year and a half with foot 12 CC is pretty small. The height of the area for the small, so need to push up the leg because it's not fits easily.
Very good booties for summer, sole on rubber, bend well. I can't say in size yet, we are 4 months old with a leg of 10 cm, too big, we will still grow up until summer and will most likely be just right)