Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The description was accurate, got what I expected. For that kind of money very much norms. The only thing I don't understand why a pocket with a zipper (in the photo I noted in red) is some kind of underpocket. The delivery is very fast, 2 weeks before St. Petersburg.
Lovely backpack, looks like on the site, no threads stick out, all the locks are working. Very satisfied with the product.
I liked the backpack, the seams are all native, the locks seem to be reliable. The back and webbing are soft. By capacity for me that itself. We will see in operation will show ourselves.
Great product, the price ratio is perfect. I am satisfied, I recommend it to everyone.
The norm is suitable for everything
Has great workmanship
Looks good, design 5⭐
The backpack came damaged as if on it went on asphalt
The castle came dugout schvidko. I'm good. The Sleep of the shvi viconanics is good and yakisno, without having to take the yakism on the Taku. The material is great. Selling and shop can recommend
Cool backpack, took for a gift. Now I want this for myself
Thanks for the great backpack! My husband really liked, for high growth 190 cm is ideal for height. The volume (width) is sufficient for a large laptop and containers with food for work, the backpack is suitable for hiking. There is one large compartment with a sealed wall for the back and several others. The material is cool, most likely water-resistant, beautiful accessories. Very worthy thing!
Everything is cool Thank you very much to everyone I advise this store
Great backpack! Everything is as in the description. big and Roomy. looks decent. The straps are adjustable. The teenage son perfectly approached. delivery is fast.
Fast shipping. Good product!
Very good backpack, I buy a second child.
Fast shipping. Great backpack.
Cool backpack, pockets a lot, the material is super like the price. Better than from Decathlon for such a price at times. I recommend definitely.
The goods came well packed. The backpack itself is well sewn, the locks work perfectly.
I order from this store for the third time. No problem. Backpack for this money is cool! This time delivery from Russia. So delivered much faster. In general, I recommend!
Delivery 2 weeks to Krasnoyarsk. It's okay! Wish good luck
Excellent backpack, fast delivery, roomy))
Backpack bomb, I liked it very much, kormanov just right, the laptop for which I took it, everything is fine, it takes time to wear, and so I recommend,, The
Well, a very good backpack, a roomy, hard back, keeps the shape well, delivery less than a month, for 1200 I think very well.
Product corresponds to the description, well sewn, strong material, gave all nieces, I take not the first time, the parcel reached Siberia in 20 days, I recommend the store
The backpack is scored. The delivery is the fastest that was from China. the store is worth it