Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Battery life is quite good
Kharkiv (Ukraine) came quickly-in two weeks. Packed well, came without damage. The box is nice, sealed in film, you can give a gift. Included headphones, instruction, USB charging cord, two pairs of spare ear plugs. Pair with the phone easily. The sound is good for its price category, the "bottom" is a little littered. Were bought to replace the failed Lenovo HE05, the replacement is adequate. I recommend the product and seller.
Product like description, I found it with a good sound, it served me well.
Works great
Dear seller I appreciate my order and I thank you so much for the perfect delivery loving it everything works perfectly received and I recommend the store and the seller u will not regret Lenovo works
I want to congratulate and thank the seller, arrived long before the time, well packed, with all its charging accessories, connect fast and nice, recommended, ideal for gift, my husband loved it☺️
I loved the handset!!! I liked the sound of the design and arrived very fast… recommend!
Excellent product, is the second time that. I buy this product, and it is luxurious
Good buy but I'm moderately satisfied with the sound
Product as advertised
super
Very good listening, enough ear pieces to fit my ears.
Very good, sound pretty good, lucky and sharp enough, battery life is good
Great
good and functional
They look good. I have not opened them because they are a commission. But they look good.
I improve my expectations
Everything is very good.
Excellent I produce the great audio and the drums last a long time.
Labai Geras garsas. Remenduoju
Amazing value, truly and Ive been on here since day one, probably the best value I’ve had off of here, five quid and the battery lasts all day …buy now …
Goods of Shvidko. Before the whikonnez viskonannya, light time to the phone. Normally coat Basi acoustics in normal. The seller recommended!
Comfortable to wear. Battery charging, sound level acceptable, good duration
Working ok, the microphone is not the best, but it's ok.
It is as the image, they are very comfortable because of the neck support, the magnet does not work but it is like very weak because they usually separate but the rest fulfills the function and they sound good