Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Thanks :)
Very good, beautiful, not very comfortable, but I liked it. The shape is small, I put size 39br and ordered 40, it was a little tight, but you can use it.
Good tennis, only the ankle part pity a little, out of that, recommended
They are comfortable and smell a bit of plastic but with the days it is taken away. The size was correct. They arrived in a timely manner.
They were excellent and they arrived super fast before the indicated delivery date because I am very happy since chileI recommend you have the 3 B
Good morning I received the tennis late I liked the tennis is the same as the ad Recommend someone to buy.
Arrived on time, the material is medium size but for the price look great pedi size 42 for a 6.5-7mx was perfect% Recommended.
Excellent arrived before the date
I got the wrong number... But honestly it is very beautifulThe shoeThanksBlessings
I am very satisfied with these tennis shoes. They arrived very quickly and if it matches my size. Thank you very much, they are excellent
The product is not chased, it is an hour to serve
The order arrived before the indicated date, they look good, good appearance, wait to test them.
It's small but I liked it... I ordered 41 and it was perfect for a foot 38
Very comfortable, very good material, very light are perfect, if you measure 27 the 42 is ideal. Very good product recommended to the 100
Excellent product meets its characteristics that says the only bad thing is that it took a while to ship but satisfied with the purchase
Good morning I bought these tennis shoes and they arrived bigger than my number I am number 7 in Mexico and apparently there are like 9 in Mexico who came to me
Beautiful shoes, to see if they are comfortable and resistant ....
I still don't wear them but they look good I hope they are comfortable as I think and later I will give my comment that they are
Tennis shoes feel simple but the truth is that they are codomes and those I received come in excellent condition. I asked for size 43 and I admit that they were too big for me since I asked for the next number (I am from mexico and I am in my 27.5), I don't think it is asking for the next number but consider it in case the tennis cut was reduced but it was not like that. The same size of the country of origin can be ordered
Beautiful thank you.
I arrive a little later but it was worth it without comfortable and very light
Arrived on time and they are like the ones in the image, I liked them a lot
Mmm e taste that arrived fast and in good condition and are as the advertising image❤️
They were a little big for me but nothing that was not fixed with a couple of templates. For its price are fine, but the materials are almost disposable. I recommend them if you use them to ride at home or for ultra-light walking, give them a greater use so that they last much less. 7/10.
Very beautiful as in the image, it is only to check the size why it comes in Chinese, but the rest very comfortable, in the delivery super well with the delivery