Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very good product arrived in 4 weeks.. no tracking details though. tested and charged an iPhone 11 from 0-100% 4 times completely before the power bank was at 0%. Have ordered more!!
The goods arrived quickly. I haven't checked how I'll unsubscribe.
Garna Bank, I will go to the service of the dovgo and nadino, the packaging is worthy
this is my second time buying . didn't come with a cable to charge it. Apart from that, I am happy with it. delivery was so fast.
I was not very embarrassed because I saw other people's reviews and recognized the initial charge bad, but the first charge after trying and failing several times in six hours, I tried to do another one last time to the car I was thinking about the return. It was successful. Even if I tried to switch to two charger, it did not charge. Even if the charger and cable felt heat, it was not charged. However, once it happened, there was no problem after that.
Purchased tester The battery efficiency is about 63 Pro, not good or bad. Usually I need C type fast charging. I couldn't measure if I was going. When it came, it was 82 pro, so I only let it go. West probably charging is a house support 18W, so it won't take 10 hours. Maybe two UBS at the same time high speed I'm applying. I'm not a bad choice.
Took the power bank today, the box was dented a little. The power bank itself is in excellent condition, the power bank and cable are in the box. The power bank itself is charged by 79 percent. I advise the power bank. And I will add it itself heavy.
Came a month earlier Everything works, but the scratched screen where it shows the percentage of charge, when the power bank was turned on, it was 0%, and then 78%, and after a minute 81% The phone charges, I don't know how it will work