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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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well can't figure out how the lights come on, on the keyboard. but I like it.
It's nice but it was broken from the bottom of the keyboard
Good sound n great shipping
Arrived in the correct time, I will do other Test back and give the full feedback, box came crumpled and torn as account in the photo is more working, detail does not work in USB adapters
good for the price, wish the mouse cord was a bit longer, but no complaints as it's a steal for the price.
They look beautiful. Although the material is quite thin and light. Not suitable for rough use.
Identical to the ad. The mouse is not very good to play PQ is very light. The keyboard is good. Both materials are a little fragile, but minimal care is enough to have long durability. Worth buying
The Mause arrived badly, but the keyboard works very well
bellaaaa
Cool bull like in the photo
My children are excited
so it's an American keyboard mouse it's amazing ❤❤❤ but keyboard very mid tbh
I can't find it all the same not hound
I don’t know, cause I never got my package
Spectacular.
Came with the wrong box and the somewhat broken keyboard. The touch of the mouse is not very pleasant, it is bad plastic after all. But it works well and looks pretty.
Excellent Product, I recommend the seller
Have not gotten it yet but pretty sure it’s going to be good
So far you look good to check its operation
good for the price don't expect to much
The material is very simple, especially the mouse, but for the price it is good and functional, besides I arrive very fast so 5 stars
Took super long but it was worth it
A lot of RGB for my fps haha, I love it, it looks fragile but it has good response time
Good product, the box came crumpled but no damage on the keyboard
My nephew liked too much the lights look very nice although the mouse is plastic lights perfect