Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
As in description, beautiful
I love it, it's small and delicate. Very good attention as I was wrong to order the size and the store agreed to change it without any problem.
Corresponds to the description
Very beautiful, neat, elegant. On my 18 size came 8. the comics are not bright green, green-blue. The ring really liked it!
Duge noutdoor is not a ring, I wear the same decree dnev, it's not dark, it's a test. Garno is packed, attached to yuvelirmovochka, I am pre-war
Amazing, gentle ring. The stone is tiny, but it is perfectly visible on the finger. Bought a child, but adults also fit, very elegant. Thank you store! I recommend to buy.
Perfect
Small dainty ring. It is difficult to see the color of the stone. It is supposed to be pink. Not sure what color I received. Received it 18 days from the date of purchase. Item was tracked.
Loved however was slightly looser than the previous I had asked!
Very pretty ring! Nicely packaged and store even included a soft cloth.
Beautiful little ring. A nice Box and cleaning cloth were included. fast shipping to Canada exactly like the description very happy with this product
Is really tiny, although from the photos you understood.. Pear is really very small. Elegant all in all.
Beautiful. I am very satisfied. I bought 2 for my daughters and they loved them. Exactly like the photographs, they are delicate and well finished. Look way more expensive than they were. Came as fast as possible and fit perfectly, size 8 corresponded. Totally worthy. Well packed. They are marked. I highly recommend the store and I will definitely buy more.
Very delicate and beautiful, arrived in 20 days, number 9 equivalent to 19 in Brazil
Silver-not silver (unlikely, because I took them in August for 150 rubles), the rings are very cute. Girls in old reviews write that they do not change color and do not cloud-for me it's defining. Everything came intact for 1,5 months (Krasnodar).