Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Ordered the second, the first served for almost a year and was forgotten in a cafe, in another city.
loving the hat as you can tell❤️ fits perfectly and the material i love it!
Super cap
Nor. Came folded, just in a bag, but the visor is tough, not broken, not crumpled, the tailoring is good. For such a price-fire.
Great cap, arrived quickly) thanks to the seller)
Thank you.
The cap fit perfectly! The parcel arrived a week ahead of schedule. Very satisfied! Recommend
Good baseball cap.
Fire
A cloth. But for that kind of money it's okay
Orimano. Booli probes for the trims on the Ukrainian school. SMS did not come. The Yak was buzz, because of which the Bulo could not know, Chi came. The drinking House was rampant through the garyacha Liniya, and so Bi was ruined.
The baseball cap is normal, just packed in a bag, all crumpled
The colors are not as intense as in the photos. Generally, the hat is cool.
absolutely beautiful cap, fast shipping, thank you very much
in the image looks much darker. Just fine.
Good cap, second order
Compliance as described!
I like it very much I like it very much the second time I buy it I recommend it a lot
Good product
Delay but I arrived Satisfied
Very beautiful visor as it comes in the description matching the colors. Small size, for large pots, I don't think it will still leave the adjustment as loose as possible.
The cap itself is excellent, and it has a well-deserved 5 stars. But it seems that they sent the wrong color that is a disgrace! What, for nothing, by the spring, bots, Shans, I picked up a jacket, and they matched a hat?!! Maybe, who does not care what to put on his head, well, he is happy about that. But actually, there is disrespect on the part of the seller... Since we are kind people, we leave 5 stars. Don't choke!
Super
It's as good as I wanted
Good