Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Silná pekná Dobrá
Good toothbrush. And a great gift.
Brought quickly. Everything works.
very very good! superfast shipping
previous one served 2 years.
It is raaaaa in cleaning the teeth well the battery of the brush lasts with you for more than 3 weeks and the store is very cooperative and I told him that my brushes broke down after 8 to the city of Riyadh thank you
Super as always
Very fast delivery, 2 days from EU Warehouse in Poland to Germany. I am very happy with my new toothbrush. It is exactly what I wanted: A simple rechargeable toothbrush with 2 min. (4 x 30 seconds) time and different cleaning modes.
Nabagato light for a similar model, akuratnisha, ALE not me "sensitive" mode
Delivery not so fast as promised.
Conforms to the description.
Excellent. Thank you very much
The product arrived quickly
Good toothbrush, fast delivery.
This is the second time I bought this toothbrush, the first one lasted 4 years and it would still work if not for the fact that the switch button has fallen off, the new one has a better design is smaller but it works just as well
Fastest delivery ever!!! Within 3 days! Works well so far and looks good.
Unto, Whiglyadak Chudovo. I'll be more brothers!
The package is not damaged, the device is in good working order.
Excellent vibrating working arrived in record time two days
As always.
5-day delivery is early, so it's a little slow (9 days)
Good, cheap brush. I take it in this store for the second time, and it is not covered. the store sends the order quickly, delivery about three weeks. The packaging is simple-a postal bag, a little box was born, but not critical-for yourself. The first worked for about two years, in the mode of 8 minutes a day, began to blunt, and soon completely died. A good result, I think a thing worthy of a recommendation. Thank you very much to the seller!
Good brush, I have been using this for the third year, I took it as a gift for my daughter, has several modes, replaceable nozzles, arrived charged
This brand toothbrush is not the first time I order, everything is fine. Very fast delivery, which is very happy.
Great stuff. I recommend.