Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
pretty oky
Exelent, beautiful keyboard. .. It's very quiet and it was just what I wanted. .. I give you your 5 stars in spades!!!
The box came a little weak and broke a little while opening it hahaha But the product arrived in good condition✨!
Good keyboard for the price, I thought the lights blink but they are fixed, they still look good. It has good weight to be something plastic. The embasale fatal came broken and open and a key came off, but it works.
Works very well and wonderful colors
It is pleasing to the eye and meets the necessary likes this line of keyboards and mouse
Looks and feels great, arrived in good time and works perfectly. i may not like the lighting effect but good
lovely for big hands
Super keyboard. I am very satisfied.
I like the design, and the lights. I am happy with my purchase!
Nice and light with a great feel for a responsive keyboard, blights are are a bonus
haven't tried it yet but shipping fast
Super beautiful keyboard, I am still strange because of the rounded shape, but only for the sake of habit and custom, the keyboard came only with a small gap in the little support, but without what to complain about, I highly recommend
Functional for its very good price
Very good!
It is beautiful the truth I loved it is so what the imsgen
Works wonderfully and very beautiful. Comfortable and pleasant
doesn't feel mechanical but it's silent so it's nice to have at home
The keyboard is fine but the box is very hit but it is what you can expect I recommend it if you want it for the office but not for gaming.
Simple materials but it looks durable, has beautiful colors and almost no noise when working I recommend it
It looked nice but the box came all mangled
I arrived excellent and fast! I am satisfied with my order, the only bad thing is that the box is a bit beaten, but the keyboard is excellent. Do not hesitate to buy it!
The keyboard is not RGB, have no option to change colors or leave only one color, more beautiful these polka dot keys
The keyboard is very thin feels very light, it is light but works perfectly, the lighting looks great and arrived in perfect condition, the keys are comfortable and clicked easily
Good material and according to the published photographs. Thank you