Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good foam, the tube is small 40 grams, but you need to foam a drop with water and it will last for a very long time, it is very convenient to take on a trip. The consumption will be as if it is 200-250 ml. has already taken such a plan several times
I will give 5 as the seller within 3 days made compensation for the difference in package weight. the description is 60 gr. And 40g came. My daughter likes the remedy.
Excellent Product, I love it!
Great product, recommended.
Thank you very much for the gifts and for the facial washbasin, this is my favorite, I recommend it!
Everything is fine with the product and the shipment was quite fast, but it is definitely smaller than the old packaging
The product just arrived today and the packaging is still very good.
This product is so good, I was looking for a product for basic skincare to have the cleanest face... Definitely a good decision, I use it every morning, it produces a lot and clears the skin, I have been using it for 2 weeks and when I wake up, I feel like my skin is like a baby
I love this product because it suits my face well, and besides the thick texture, the fragrance is nice and soft. Plus the lather it creates is really thick, smooth, and doesn't feel harsh on my face.
The packaging shipped fast and was packaged securely. The project has just arrived in my own hands. Happy shopping here, hope it works.
The facial cleanser from this store is very easy to use, I like it very much, so I often buy it.
According to the order, neatly packed and, as usual, you have a small gift.
A good facial cleanser can produce dense foam. It is very comfortable to massage on the face, cleans very well, and the face is not tight after washing, which is very good.
A good facial cleanser can produce dense foam. It is very comfortable to massage on the face, cleans very well, and the face is not tight after washing, which is very good.
thank you very much for good deliver I received in good condition
The goods were received by accident at the post office. Got a good operator, but they might not have given it away. The item was not tracked and there was no notification of what can be picked up and where. And so I will like it, the skin is soft and not dried.
It is nice to wash the face from cosmetics, it does not tighten the skin But 60g small tube, I expected more Put more napkin as a gift
I am reminded of this soap, only creamy, foaming is good as soap, smelling like soap. Yes the face cleans, but it's not foam
Thank you very much the order came safe and sound. Not used yet, but the texture is like a solid ointment, which foams well with friction and moisture
Thanks
Very interesting foam for washing. Thick, thought-like. Foam very well. Special thanks to the store for the lotion sample, very cool products. Now I know I'll want to buy more. I recommend for purchase
Thanks to the store, as always everything is super.
I join in the positive feedback from those who use this washing cream.
Not اجربه after thanks to the store
I like the washbasin, the time is good up to 2026 years. everything is well packed, nothing is crumpled. thank you very much for the gift to the seller. I recommend this seller.