Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Came right super recommend this is the second time I'm already buying and plan to buy again
The price the jewelry is great. AD way.
It was the exact thing I ordered and I got it the day it was said to be delivered.
There was doubt about the ring so it would be big. Full size. Very nice one came yes all write 925 silver very sweet I liked it so I can not cut to wear so old❤️ Thank you.
Nice Product
Nice product, the shine is incredible and very nicely packed! Fast delivery
Very beautiful set, all the pebbles are in place, the fasteners work.
Excellent
Super beautiful the game but not real silver as indicated
Perfect my mother loved!!!!
Beautiful set! just as described! Thanks!
Corresponds to the description. As far as 925 sterling silver is not clear, but the figure is so broken. The kit is as stated. With the size of the ring did not guess only.
I am very happy for the product 925
It arrived before indicated. Mu y bonito...com stopped more for the December details
The product is really beautiful, it is shiny as in the photo
Super. Everyone likes which my loved ones
I have mistakenly taped confirmed the product and I'm yet to receive it
The order was received, very beautiful. Thanks to the store, sent instantly. I recommend it to everyone.
Very good product I give you a 10, with good delivery time. The jewels are nice, I recommend
Loved I recommend super patient, the set is wonderful. Thank you KKK know'll shopping many other parts with you…
Got not a complete set, 1 earring somewhere lost. Set good all as in the photo and in the description with the store did not communicate
The set came late, I think the logistics chains are a little lame, but not critical. The color is very beautiful, in the sun glitters. The ring is a little bit bigger for me, but I'll think of something that was wearable) Thank you to the store for the goods. We have much more expensive sets
I loved this site
lovely
good