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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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They feel a bit light, like they are cheap but the sound amazing. The fit and feel of them is nice too.
Obtuse for their tsyna, sit bravely at the ushniya shell.
Please do not use that Carrie because he did not leave the package in my apartment, he left it at the door of the building that was wrong and it was an ethical practice. I am upset with that. Do not use that package delivery company.
Works fine some cutting out, move device around then is ok
Excellent feeling on the 1st try Just a little discomfort from the fact that it's a little hard because of the plastic material... But great at the ergonomics of design and sound levels!!! Thank you
Unfortunately requires a snug fit in order to work. It seems like theres a skin contact sensor and if that isn't touch skin, it doesn't playback sound. If you have jewelry in that area, you will have problems. Fortunately, the button is physical and not touch sensitive, so adjusting the earbud doesn't change volume or skip or anything. The physical button for volume/skip/etc works okay, just need to remember the mapping of right/left 1/2/3 touches. I have had a few instances where the right and left audio got out of sync a little bit, and it made my audiobooks sound weird. I purchased these to sleep in, and I think they'll work okay for that. they're very hard though, and one ear was a little sore when I woke up.
Super super super!
Good and functional product, very recommended!!
amazing sound, super mic sounds talk very good, excellent earphones for excellent price arrived in 2 weeks. perfect
Package the toagenka, ale all pratsyu. Do not blow up, do not press, you will be tame. To the next seller.
It is not the best as low frequencies but it does its job
Fast Delivery
gift it to my daughter,she said sounds ok
Excellent. i will buy another one.