Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
loud and clear... battery is small but it's ok. value of money
Arrived quickly. Mysteriously after two day charging, its still stuck on 93 percent. I checked it with USB power meter and it stopping the charging at level 93%. But it works fine.
vwry Good product
Quick, very good. I was looking for it. I recommend it.
Everything was perfect. Thank You!
Marche super bien
Adapt perfectly to the ear, the sound is good.
The truth is that inside the sleeping headphones that I have used these are the most comfortable. The sound is not bad for the price. The only bad thing is that by not being inserted into the ear canal they move and the volume is lost. The battery lasts two full charges And brings mini Type-c charger cable
It's nice, it works really well and the delivery was very fast
good deal
Arrived on schedule. I hear perfectly well. I loved it! But I'm still going to test more
Top earphones
Top! Very nice to wear, fine
Works great so far
I like it. I recommend it. I'll send more to offer.
Very good design only that they feel fragile, they are heard well
Good listening, fast charging, not felt in the ear, we recommend
It's good for the price. Fast connection between the earphones and with the phone. Good sound, not very good bass function or noise cancellation but ok for the price. One of the earphone fell in the sleep (right one - might be due to asymmetrical ears), after few hours of use, there is a slight discomfort on the ear. Arriver earlier than expected.
Perfect fit good excellent sound, I had bought two before
its good
Very appropriate, good sound and ease of use. Second Pat that I buy.
Ok.
weaker sound without bass.
work great
love it