Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good Dick, the threads do not stick out, sewn neatly. To Chita in 15 days
It's fine. Delivery 2 weeks. The bag is very roomy.
Everything is very good. Shipping had to order from China, T. K. In Russia there were small and large, and I needed medium. But the delivery was fast, to Moscow in 2 weeks. Track tracked. I take this bag 2 times. First time took in October 2018. A living bag, usually more than 3 years do not live. And I would also serve, the bag is still quite myself, one hook fell apart. I recommend the store.
It's good and robust bag. I have bought this model second time. First bag has 3 years long life.
The bag is good, the zippers as if they were not developed, maybe a candle is smeared.
The goods ended, I learned about it in 3 weeks, after communication with the store, but the track was sent to me, like sent. Shorter draw time, money returned after the delivery time expired
Order as described. Looks good and happy so far. I recommend others.
I was looking for a bag just like I have, but a new one. I almost did. Of course, the material is slightly worse, as far as the time will show. And so externally model one in one. But that's what's missing. I have in the old bag in the first section pockets for cards and phone (photo 1), and in this one there is no (photo 2), here only one similar pocket, only in another section and it is not as deep, but at the same time wider. In general, in my case, useless. But in the original everything is practical and used.
Great bag.
OK
Very good bag
The bag did not reach. The store returned the money.
The bag came quickly-within a week after the order, by courier at home. The size is small, less to take already nowhere. I liked my husband. Praised. It looks modern, there are many offices, the description corresponds. I recommend
The description corresponds, but here the delivery was almost two months. The track was not tracked.
Everything is fine as per order size is fine
Okay, all perfect, it's the 2nd I buy from this brand and the first, it went pretty well. Value for money, good a, good store Thank you.
The bag is excellent, delivery fast via cdek. I am happy with the purchase.
Thank you! Bags come! Very satisfied.
The parcel went for a long time, but still finished. The description corresponds. Seller thanks!
Good bag, what I wanted, fast delivery.
Handbag corresponds to the description. Pretty. Let's see how it will be worn. Fully corresponds to the description.
Item arrived as decribed // product corresponds to the description
The bag corresponds to the description. The material at first glance is durable, sewn Well, nowhere is anything skewed, the threads do not stick out, the zippers work. Many compartments, cute small bag. Delivery to St. Petersburg is long, almost 2 months. By the new year did not have time. Sorry. I recommend, maybe you will get faster.
Order second time, cool bag, super fast delivery
I buy such a bag for the second time. The first served for 2 years. In addition, we had to sew the seat of the belt, as experience shows-this is simply necessary. I specially made the photo lighter so that you can see the places of stitch. But in general the bag is purely black.