Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Shoes very comfortable, lightweight, consistent with the description. Next quickly
Has wasted little time to arrive. As in the picture. Perfect
Fast arrival... Very pretty but well too small. Careful take 1-2 sizes above
Mamsie Gucci shoes
Arrived nicely, the number is perfect and are comfortable.
Very comfortable, but a 40 foot they are small, need to take one size larger. Look like the picture.
Order very fast I recommend this store very serieux
Shoes very good. me a little small. one high rise think.
Beautiful colors, very well all just wait if my wife is served, but they are very pretty and I arrive tapid Grace
Young
I liked the shoes. But the shoes go size in size. If the size is 37, then you need to take 37. I took 38, but it could be 37.
Two years I order the same .. elegant and comfortable. Everyone desires
The pair of shoes are very good. Exactly as described. Size fits perfectly. I recommend it.
Very satisfied very fast delivery.
Today I received my parcel! I am delighted! Perfectly packaged, quickly arrived! My friend, I give you 5 stars, I will leave a review in the comments, I will be your buyer and will recommend you everywhere !!! You are the best store, thank you so much, you professional, bravo, peace and prosperity to you, my friend⭐⭐⭐⭐⭐
Runs a little bit smaller, take better one size bigger or even 2 if you are somewhere between.
Очень красивая и быстрая доставка, но советуем заказать большее количество.
Very beautiful and fast delivery, but advise to order a larger number.
Качество продукции, рекомендуем купить больший размер, чем тот, который используется в Бразилии
Я очень рад, что товар прибыл раньше, при условии, что Q ожидает хорошего материала, и очень хорошо упакован, обратите внимание, что 1000 рекомендую этот магазин.
I am very glad, product arrived early, granted Q expected good material, and very well packed, note 1000 recommend the store.
Super satisfeita com o produto,chegou bem embalado e antes do prazo, recomendo vendedor excelente e confiável.
Очень красивый любимый
Very beautiful loved
Identical discretion. Ordered 40 and wear 37. Was perfect and very beautiful!