Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Nice jacket, supplied in time, size is good, customer satisfied with my order.
Arrived very fast, size for 1,60 L - G
Very good fabric jacket… And excellent design
Great thanks!!!
Very beautiful, well packed very attentive to buy back arrived early
Ordered M, the package says M, and the jacket L. But the size is MKA, Butt, the good it was necessary to take a larger size, shoulders slightly cramped
Arrived just right, very good fabric, durable and comfortable, is also very beautiful. Enjoyed.
The product and very beautiful A shame my has been with a slight defect But the store was very request and offered to solve Congratulations goods
Jacket is good, smooth, perfectly stitched, height 182 weight 80 take XXL, sweater can be worn underneath, but then all close, store recommend
Todo pergecto.
The jacket is nice and stylish. My son is 67-70kg height 167cm . Long on sleeve a bit big . But that’s what we want as he is only 15 and still growing so we got xl. It’s good for autum 13degrees to 20degrees .
She is almost as description, a pity that even though 4XL gave and have other this measure and fit perfectly. But worth the value
Item received in advance on the delivery time, fully satisfied, I recommend, thank you
Exactly as described.
This is absolutely beautiful
nice and accurated on description
It fits but would be better if XXL actually fit me freely normally without pressure. But it’s good , material is very nice and now I have to loose some kilos so I can wear it . Thanks
A little small, but okay
Beautiful jacket out put too many wires to have to cut... It would cost 10 euros I want but this is not the case .. A little wide at the back because of the too wide cut of the jacket.
Identify the description
As good as product price is equivalent to the. Product the board
Very satisfied
Very pleased with jacket. Well made and will be perfect for spring when your big coat will be too warm. Recommend this no problem 5⭐
Loved the jacket material and very good.
Very good, the same ad image!!