Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
A really nice hat, looks exactly like the picture.
Arrival in very very good condition as in the picture I recommend!!!!!!!!
I love it in 1,5 months
OK for this price
it's a hat and as such does it's job very efficiently
Chic Cap. I take the second one, but not pink, but Blue
Good cap, meets the picture
Material is thin
The color came brown not grey but the store refund me money
I love it!!!
Just like picture. Great buy!
The packaging is super like a pillow inflated and inside the cap. CAP + super design. Thanks to the store.
Cool cap, the photo is completely the same
A shell hat. I really liked it. I recommend it.
just as describe , looks even better in person
Very cute and soft. Packaged carefully. Can’t wait to style
Just as pictured
MN really like this cap and I think that's what I think about you and how I love you and how you do it and how you do it and how 5
I waited for sure for a long time. And the size of course on a big man. But it still looks cool
I like caps. This is not jeans, but the material is dense cotton. The color corresponds to the offer. Embroidery is reliable, voluminous. Seller sent in air package. Delivery month.
love this hat it’s versatile
The cap is excellent! Very good packaging from the store, so that the visor does not crumple!
Came quicker then expected! Honestly love it :)
Norms! Package with air came empty/
Cheap case, order, will not regretThe only thing is, the visor is a little bit long, and maybe it seems to me) there is a thick lining on the front, I hope it won't get hot :)