Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The dress is beautiful, match the size of the table
My friends loved it and it does fit a big baby lol.
I love I have twins bought 12-18 months served right small way twins weigh 8 kg and it was very fair loved
A cute dress. The color is pale, with the back not an elastic band but a ribbon.
The product is good, it arrived quickly, the size is as described. I advise the seller! We put the dragonfly as a gift as a bonus))) very nice and cute
Very cute!
Very beautiful dress! Good material, cool color!
It's like a picture. It's pretty, but there's no underwear.
This cute .. It is not cotton but it works for summer!
For a couple of photos you can use, but on a permanent basis not a very wearable kit. The dress is very short and wide, the diaper is visible. The hat came folded in half, so there were no straighten folds. And the tape does not hold on the perimeter, slips up all the time.
It arrived very quickly, but there is no proportion between the dress and the hat, the dress is small and the hat is big, what's more, the dress is a little big, my one-year-old Lila
Nicer natural. Arrived in Spain in 10 days. Very soft touch.
Just class. Like a doll. Size fit. A little wide, but looks great.
Cool dress, took with them on vacation. The only one, the hat is big
Very cute, beautiful and comfortable dress! Cotton with the addition of polyester) does not particularly wrinkle. There is also a hat in the kit. For my child in 1.2, the size is 18-24 a little for growth, and the hat is just right. Thread sticking out slightly, but easy to remove.
For this price a good sundress! For the weather + 40 Arrived earlier Packed perfectly No stranger smell Thread does not stick out
Handsome dress
Dress superrr size suit us for our height 76 The handbag is also greatThank you very much
I liked everything! And shipping and product! If I honestly didn't expect it, I thought bullshit. In fact, the material is Super X. b. I recommend to everyone, there is no limit to delight!
This was my favorite because the Hat Comes lined inside
CHARM The beautiful fabric. 5 stars for this beautiful dress
you get what u paid for. extremely thin thankfully we live in florida so perfect fir weather here....
Good
The number of the frills on the frills has been solved in many ways, but it is satisfactory for the price ^ ^ The hat is a little big (based on a five-month baby)!
I loved the simply beautiful dress, the. Photos don't do it justice. The only detail but my imo for me, is the finish of the closure, that one with a small adjustment remains.