Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
very happy with my purchase!
Very nice
На свой российский 44, взяла М. Сидит хорошо, но широковато по бокам. Придется ушить. В остальном, супер платье. Ткань не шифон. Приятная на ощупь. Не просвечивает
Это второй, который я покупаю, потому что я люблю ткань, падение, и это выглядит очень хорошо.
It's the second one I buy because I love the fabric, the fall and it looks great on.
Для начала хочу сказать спасибо продавцу за быструю доставку ( в Москву чуть больше недели) и за подарочек. Давно смотрела на это платье, решилась купить. НЕ СОВЕТУЮ! Во-первых, вам в любом случае придется его перешивать в подмышках (я ношу м или л, увидев комментарии, взяла с). Т.е., какой бы вы размер ни взяли, ткань в подмышках будет торчать в любом случае. Далее, длина. По мне - супер, платье в пол ( но у меня рост 162 см, так что если вы высокая - подумайте прежде чем брать) Ну и последнее - фасон и ткань - жуть - выглядит как деревня, даже в деревне я бы в таком не прошлась. Буду все перешивать. Но в целом к продавцу нет претензий, вещь сшита аккуратно, в описании все указано. Просто думайте лучше перед тем, как тратить деньги))))
To start, I want to say thank you to the store for the fast delivery (to Moscow a little more than a week) and for the gift. For a long time I looked at this dress, decided to buy. I do not advise! First, you will have to change it in the armpits in any case (I wear M or L, seeing the comments, took C). That is, whatever size you take, the fabric in the armpits will stick out anyway. Next, length. For me-Super, the dress is in the floor (but I have a height of 162 cm, so if you are high-think before you take it) well, the last-style and fabric-jot-looks like a village, even in the village I would not have gone through this. I'll change everything. But in general, there are no complaints to the seller, the thing is sewn neatly, everything is indicated in the description. Just think better before you spend money))))
Красивое платье.: немного прозрачная и большая грудь, но в целом хорошо
Nice dress.: a little transparent and large chest but overall fine
Они прекрасны, только произошла ошибка, и они прислали мне неправильный размер, я заказал 2, и один мой правильный размер, они красивые и свежие, я рекомендую их
They are beautiful, just that there was a mistake and they sent me wrong size, order 2 and one is my right size, they are beautiful and fresh, I recommend
Классное платье за такую цену. К покупке рекомендую, приятное, легкое. На параметры рост 175 см, 98-78-104см подошло отлично. Под проймой действительно свободно, но ушивать не буду, мне и так нравится. Грудь влезет и побольше - до 104 см точно. Талия на резинке. Длина отличная, ткани на юбку не пожалели. Продавцу спасибо.
Очень понравилось платье! Цвет и фасон как на фото. На мои параметры 96-73–98, рост село отлично! Ткань не просвечивает.
I really liked the dress! Color and style as in the photo. On my parameters 96-73-98, the growth of the village is excellent! The fabric does not shine through.
Платье пришло быстро 2 недели до Кемерово но с браком по спору вернули 200 р. Ткань приятная на размер талия 72, грудь 92, бедра 90 подошёл размер s. В целом я довольна спасибо продавцу.
The dress came quickly 2 weeks to Kemerovo but with a marriage to the dispute returned 200 R. The fabric is pleasant to the size of the waist 72, chest 92, hips 90 came up size s. In general, I'm happy thanks to the store.
Красивое платье из тонкого хлопка. Изящно сидит. Я в восторге. Пришло быстро
A beautiful dress made of fine cotton. He's sitting in a graceful position. I'm delighted. It came quickly
Платье неплохое, но на рост 164 размера S талия завышена. Пройму придется ушить. Платье вполне приличное, ткань штапель.