Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Zruchni, light, on the little garny variant. They married one Rosmir with a little, then they guessed the yakraz.
Looks good
Are perfect, comfortable
Light. Rozmir according to the tables. Cholovika got
Very beautiful and excellent product!
Good summer slippers.
Comfortable and light
Excellent, everything came well, thank you
I needed shoes to put on a rainy day. The slippers continued to torment their feet, and the shoes were sweaty. So this seemed fine, I honestly didn't expect it. But... The... The shoes were very light and more comfortable than expected. Smell rubber at first? I went away, but after a day, it was fine and I had a bit of a hard feel, but it was so good because I had a fluffy insole. There is a feeling that the size is slightly larger, but the shoes are too light, so it was not very uncomfortable. I'm going to order one more. It is beyond expectations. I am satisfied.
It’s very warm and good
Looks fine
Thank you. Hope for further cooperation.
The delivery was very fast; Size perfect, thank you
Exact measure super comfortable and fresh I would buy again I recommend them
All good, comfy, light weight
I love these shoes. They’re exactly like the description and are a perfect fit.
Lightweight, comfortable sneakers. For the summer very good. The size is a little big, but it's not scary, you can put the insoles...
Fast delivery, very well made comfortable shoes and best of all with large sizes
Cute, light, on-time delivery
They look quite good, they are a gift, so I will have to wait to see if the size comes short. They are very light, and flexible.
Arrives in good condition and as it appears in the application
Came a size bigger.
Garnenki, legit sneakers. Rozmir vidpovidau.
fit really good
Super easy to wear well