Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I'm in love! The shoes are really like in the picture and super comfortable, they have ankle pad and the foot plant is very soft. Communication with store has been pretty good, shipping with protectors and bag in three weeks :) I am regularly 6 Mexican in tennis and heels (not Dance), although my foot is very wide I asked for size 40 as according to the sizes it measures 25cm.
Very neat, a little too big for me in width, the leg is narrow, in general correspond to the description... at 39 the size approached the 40th
Dazzling
Comfortable and beautiful shoes. Came fast!
Shoes are cool! Neat, absolutely in size! I will definitely order more! Without the nakabluchnikov!
Very nice shoes, very comfortable. They arrived before the date indicated.
Beautiful only when you order 37 you must order one more number
Everything is super. I'll lock it up the 4th time. Ideally
Ordered the second time, it came in very quickly in two weeks to Croatia. Product as described. Very satisfied.
The product is exactly as seen in the pictures, it is of great material, ideal for workouts and even to compete, I recommend to be careful with size, my foot is 25 cm but I ordered a number 37 which corresponds to a 23.5 cm and I stay perfectly, I recommend asking for a number and a half less than they normally wear, with the slippers I was included a bag to keep them and heel protectors, amazing, great shopping and arrived pretty fast, it's supposed to take 1 month and arrive in 2 weeks. Super recommended!
Shoes norms .. did not put lining on heels
Good ones. On the foot of 23.5 cm, the 37th size is suitable. The width of me is large, they are on a wide leg.
Very comfortable, they look just like in the photo, the size matches the measures described, very beautiful, I loved, they come with their sachet
Excellent shoes madly glad to buy, Smart sat down, I have 37 size ordered 38
Beautiful
Shoes just fire, came for weeks 3, packed very well, in the kit there was a pouch to carry them with you and protection on the heel, for 1000 rubles. They are wide in width for me (I have a long leg, but narrow) but not scary to dance, comfortable almost do not feel them
Precious, very comfortable, size corresponds to the size chart, comes with bag to save and protectors for the taco. They arrived a week before the delivery date
Excellent inexpensive shoes for dancing, the sock bends, fasteners in place. Included bag-case
Overall normal, but were wide, and went for a long time, 1,5 months
Right size. The print equal to the photo and comfortable heel. It fits the description.
super
Shoe comfortable highly recommended
its nice and material is good too, however strap not long enough and doesn't wrap around my ankles so its too tight.
Wsztko as the description
Perfect, very comfortable and just like the description. For the price they have they are very good. I asked for the size I usually wear and they look good on me.