Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It was never sent but they returned the money
It is functional, a little thin but does its function
Very good spacious well enjoyed a lot
Easy to Assemble, I recommend you always use a shadow, under the sun is death. 100% recommended.
I came for 10 days, I came for three days
I don't open it well, but it looks good and it's complete
Looking not bad for the beach will go
Very fast
Hodatama thientawa Sri Lankawe Aya Aya nethuwa Ganna
As the description, something thin
Very nice fabric you can see a thin poko but not transparent is very good size 2x2 this super m charm is very spacious
Top
Very good size only somewhat thin the material but functional
It takes a long time, very spacious and it has a small area in the ariba part where the air passes and the air that passes is not very noticeable and I like that it has two types of doors
Thanks for the fast delivery. All good
The product does not open, is it possible to recover unfortunately my son also bought a similar product from you, at the moment there is 2 Is it possible to return only does not know how?
A good tent for your money. Without marriage. I advise the seller.
Arrived well packed and on time. Very light product. I haven't opened it yet.
Does not bring instructive
Very well my children loved it
I'm 5'4" and can lay length wise both directions in the tent. 4 people is tight but doable. need a trap for under the tent cause the material is pretty thin but stitching looks sturdy and no defects.
I received it, I did not set up the tent, but it is complete, but the test I did was putting some water on the fabric, and I noticed that it is not waterproof at all, even the black floor fabric passes water, if the Earth on the ground gets wet, it will also wet the tent inside, Tent to camp indoors kkrsr, but a solution would be to use a 3x3 waterproof tarp fabric over the tent (but you have to waterproof the floor fabric), or waterproofing the whole tent with some product, but I already knew, but I thought at least the floor fabric was waterproof, I took a star for it, overall I liked the tent anyway, for the price is great, thank you
BoA and cheating
Excellent enough to sit 6 people Four people fell asleep.
Thanks