Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It is small and the plastic does not look very resistant...
Well transparent as I wanted!
5
Very cute umbrella, the colours are very accurate to what is shown in the product description. The metal rods that the plastic material is attached to seem a bit flimsy but, since I only plan to use the umbrella for aesthetics, this doesn't affect me. After opening the umbrella, I was not able to fold it back neatly but everything is still functional.
Feeling like an anime girl on the rainy autumn days of Russia is priceless.
Cute and meets the visual description, however I don't know how to get it hooked up, so that's still under discussion. I seek assistance if you get to see this assessment.
10 days late.
Hard to open and close, but otherwise pretty good. The material is a thick plastic film.
This is so pretty and perfect. Definitely love it.
What a nice umbrella☔A little dirty I found
Pretty, but I thought it would be more compact. Hlipenky, the material is quite thin, I think it will wipe in the fold places quickly. Well rubles for 500 would be norms, more expensive-I do not advise.
The color is slightly brighter than in the photo, but slightly. The umbrella is simply awesome, very unusual and big! Came in 2 weeks, I recommend
Super cute and big!
I haven’t been able to try this umbrella on rain but it is super cute and spacious enough for an adult. I assumed it was smaller but I can use it myself even tho I bought it for my daughter.
Useful joli
The umbrella is beautiful, the only thing I did not see when I ordered that it was without a button, but it's okay. Of the minuses, it's hard to fold it back, it just crumples and you have to straighten it out for a long time
Beautiful umbrellas and quick delivery❤
Super cute and just as pictured <3 Thank you!
She arrived in 20 days. I'm surprised as quickly as possible. It looks good, let's see with the use how long it lasts. It's very nice.
it’s really cute and it came 4 days before it should’ve! it’s hard to wrap it after opening but i can manage!
cute umbrella
very cute
came fast, and in one piece. hard to open but big and works!
Very nice and like in the photos of the store