Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
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ECXELLENTS headphones. Very good sound. Possibility by simple support to take a phone call or to order your phone by "HEY! Google ". In short, given the ridiculous price, you are giving yourself an unexpected gift. I recommend.
For the price it has it is heard well.
Thank you very much. Thank you.
Good product in accordance with the order
SUPER GOOD!!!!!!!!!!!!!!!!!!!!!
I arrive in the Canary Islands in just 8 days (incredible) and they are exactly as they describe it, it only remains to try it in its use, thanks to the seller
Excellent headphones. I took white ones for myself, pink ones for my daughter. The sound is beautiful, we like everything very much. Recommend
Goods according to the order, fast shipping. Everything works.
. Dir-αα αρά δουλεύουν, τοοσοοο α αντconsume ουν θα δοκμε.
I liked the earphone I recommend top
They don't tick the right boxes so you have to pay tax and fees twice.
Received earlier than indicated and heard clearly and quite loud
It arrived earlier than they said that seems good to me and they look very good just need to try it to say if they work well or not and I congratulate the seller that the package arrived earlier
Excellent speed of shipping I like you very much thank you
Myu good sound
Beautiful, easy to connect. Arrived fast
Arrived quickly Thanks to the seller and the shipment.
Very pretty headphones with a very very good are I'm not disappointed
Hello, I received the order for the headphones works well. Thank you
They are very good, but it took a long time to arrive we are going to ask for another item like it. I hope it won't take a lot of reliable and good seller
Just got these items yesterday. All 3 sets seem to work. I hope that there are no issues going forward. We’ll see.
The headphones are worth both ears indistinctly but for me they are not comfortable since I lose something that happens to me with many models with cable. Otherwise a great price for a good product.
It's nice I like it I'll test it to see how it behaves thank you
excelente