Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Excellent earbuds and service. They actually stay in my ears compared to AirPod type earbuds, even with a mask on. The store promptly and proactively offers support information in case of issues, but I haven’t had any issues with these earbuds so far!
Looks great, sounds great and they stay where they belong. I've tried several different kinds of ear buds and these are the best sounding so far and with a great price. I would recommend these ear buds.
Recommend excellent sound and great lasting tested 7 meters with barriers not interfere with signal .. Use on bike... recommend
Good value for money. They have a very good sound. High and sharp, both serious and sharp. I use them to sport or run out, suit your ear well and resist sweat or water well.
Excellent Product
very fast delivery
Grateful for offered material… Very accurate phone, very worth…
People!!! The sound is chic, I generally took these headphones as additional to my full-size (in the summer in full-size do not look), but including skeptical music. They sound no worse than my full-size headphones for 4 K rubles, I do not understand how they managed to enter such small headphones, For such a price to shove in such a wonderful sound, definitely I recomunduu, now these are my main headphones, full-size heater only in winter.
good
They're cool, they're like my little ears. There is not enough volume. And so in general
Easy Connection, good sound. He arrived very quickly (13 days).
Arrived quick, well packed and fits the description.
Best
Arrived all perfect
These earbuds are great. Charging system is very convenient and each pod charces fully within 20 min. Lightweight and great sound! Easy and fast bluetooth connection to any device.
Quick order reached, all in good condition, even they were заряженны, purity headphones excellent, comfortable, soft, nice to wear the ear and easy!!!!
Came within 3 months, but the store was very polite and explained this problem in the world. In principle, it is really so, me no posting is not reached for a few months. Headphones good. then added a review.
cutecute
Wonderful! Works Perfect
Fast shipping item arrived in bubble wrap. Based on my initial testing, the sound is good but the bass is too much. I will post more updates in the coming days.
viss darbojas ātra piegāde.viss labi iepakots.paldies
Great workmanship, perfect sound, arrived very well packed, box without details.
the product was nice
Exactly what I asked for. The good thing is that it has external battery to charge other things.
I order headphones for the second time, still old ones work, I have a diamond level, I'm an experienced user, 4 years I have crossed all kinds of headphones, these are the best are with active use, 4-5hours a day, I love good music, checked old battery as in description 2400ma/H tester showed, I charged for a long time 5-6 hours I will check out new ones,Recommend, delivery fast