Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The product arrived well packaged is working. Now is use to see if what is described in AD corresponds to what really is.
Exelent service, arrived in just 10 days, recommend product, listen very well and mate with my phone quickly
Very fast receive, easy to instaleren, meet the description
Got everything right, excellent headset loved. Thank you
They sound great and also the headphone charger, it can charge the cell phone, it costs a little to get used to hearing aids
great sound and the battery life is great. About 10 hrs on 1 fully charge
Beautiful, dynamic, effective, the sound is very good thank you to the store
Feel fine, good bass, are touch and there is no need to press buttons, just swipe one of two earphones and with two or three touches you advance song or it increases volume, excellent audio and are very comfortable in the ear, very satisfied.
All right well packed and arrived on the date indicated. I recommend store.
Excellent product, I arrive earlier than I expected, good sound and comfortable to use.
The order arrived before the stipulated date (two and a half weeks), with the sealed box. Everything corresponds to what the store offered.
After a few days using them I can't be happier, they fit very well to the ear, hold the battery and listen very well
Received very very quickly. The headphones work properly, nothing to report at the moment.
Headphones I liked, work perfectly, the sound is good, I recommend!) in the ears keep very well, do not fall out!!! Turn on by pressing them with a finger and holding for 5 seconds. Includes a wire for charging, instruction and 3 pairs of ear cups.
Excellent, I arrive early, I loved it, I recommend it, I will buy again
I just received it I haven’t tried it yet but I love it
Got headphones. Match Description. The sound seemed weak to me, but I did not check it very much. The store sent quickly. Thank you to the seller, also for the gift
Very fast shipping! We came in seven days. Came whole, but in a very thin package. I checked on 11 iPhones-the sound is the same as air pods, and on 6 iPhones-a little interrupted Bluetooth. Overall good!
A mai nap átvettem. Hangminősége kiváló. Az érintős stop, play nagyon praktikus. A basszus nagyon erős. A fülemre jól illeszkedik. A csomagolás dobozostól kiváló. Sértetlenül érkezett. USB kábel és tartalék gumik mellékelve a tartó aljában..
Headphones just class, came quickly, everything works, came already charged, you can dress at once 2 headphones and you can 1, 1 separately, also works, you can also answer the phone the calls I did not even expect that they will be so good, fit on small ears, I advise
Very happy with the product fit well you can exercise with them that do not fall down and the cool sound I recommend
Headphones norms work for quite a long time
Excellent product I am very satisfied with the purchase, but I think if you do Several purchases should charge a single shipment already k I bought several things congrats that need buyers