Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I have ordered 12.03, the 5.04 has arrived with other parcels by new mail, the cap is good, the back is Velcro, the forehead is thick, the shape is
The color is a little different from the photo, it's more an orange highlighter
The color is a little different from the photo, it's more an orange highlighter
Very good, only arrived something wrinkled for bad packaging, recommended
Very good, only arrived something wrinkled for bad packaging, recommended
The cap is classy for its own penny, I came to wash and Croove, wash the threads of the three. Delivery me)
The cap is classy for its own penny, I came to wash and Croove, wash the threads of the three. Delivery me)
The yakysna cap is good, so I thought there will be a minsh yaskrava. The trohi is great on my head, and the requirement to tighten the Velcro on the video. I didn't get there. For Lto Super
The yakysna cap is good, so I thought there will be a minsh yaskrava. The trohi is great on my head, and the requirement to tighten the Velcro on the video. I didn't get there. For Lto Super
Duge Garnoi. Ediniy Mnus, to be governed by the Lipuchi
Duge Garnoi. Ediniy Mnus, to be governed by the Lipuchi
Okay. You have to be careful inside the hat. It's sharp.
Okay. You have to be careful inside the hat. It's sharp.
Has arrived soon, and perfect, thank you!!
Has arrived soon, and perfect, thank you!!
Hat is big
Hat is big
Good fabric pretty cap thank you to the store. Well arrived today.
Good fabric pretty cap thank you to the store. Well arrived today.
Following its price it is a very good article Arrive in a good condition
Following its price it is a very good article Arrive in a good condition
A little big on my little head, nice overall, covers my ears
A little big on my little head, nice overall, covers my ears
The product I was looking for is very good .......
I have ordered 12.03, the 5.04 has arrived with other parcels by new mail, the cap is good, the back is Velcro, the forehead is thick, the shape is