Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It is the 2nd that I order I would have liked to have some with a more bright red on the site I had the impression that the red would be more bright...
In fact, the baseball cap is not white milk. A normal cap for that kind of money.
Nice cap, packed well, sent immediately, arrived quickly. I liked everything.
hat looks really good with winter fits
The material is really corduroy. But very thin. Kepara is more for the summer than for the autumn. The cap is so-so, for the patterns of cheap promo caps.
Class!
great hat great fit recieved fast. very happy
Cool cap. My husband liked
Great cap.
By description came fast recommend very on the store.
very good
The cap is just super. It sits comfortably. Came for two weeks in Rostov-on-Don
Came quickly, combined parcels. Everything corresponds, the packing is not broken but without an air insert inside, I attach the photo. I recommend, thanks for the speed.
The color is slightly like faded turquoise. The shape of the cap is very successful! Under it includes my long hair in the braid to the waist. Delivered in 14 days to the cash register Pyaterochka. Packed in a vacuum bag. Weight 85G. (see photo) bought with coupon from store na-2 $. Payment 126 rubles!!! All successful purchases!
Excellent cap, neatly sewn, came in an inflated bag and did not even crumble. The top is reinforced, not a rag. Thank you very much for the favorable coupons!
Cap norms, there is an unpleasant smell, makes the head visually more.
Cool, came much earlier, the description corresponds
Excellent baseball cap, suitable for head 60-62 size.
Not a bad cap. Neat.
Chic Cap! Packed in an air bag. Sewn perfectly, threads do not stick out. Advise!
All as in the description. Thank you.
Normal such a corduroy cap, without any stupid inscriptions and pictures. For such money-perfect!
Came quickly, but dirty. A bag broke, in which there was a cap. Pack better, please.
The cap is worth its money
The package is such that the cap is not crumpled during the delivery time