Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great. Spacious and the workmanship is very good.
Thank you. I'm ordering a second backpack. Hold on!
What kind of genius came up with a pen between the straps? It really presses on the neck! In order not to notice this, it is necessary to be very narrow.
It's my dream backpack. Everything suits. EO had to order a second, T K. In the first broke the main zipper, In replace it is worth how to buy a new backpack. And now the question is this weak place or I'm not lucky with the first backpack. He served for about half a year. If not for lightning. In short I recommend, but I will monitor the zipper myself
A good backpack, I recommend
Product arrived quickly, excellent condition and money.
Backpack really liked, came with a small factory marriage, unstitched in one place the lock together with the material of the backpack, the store compensated for the repairs in the atelier, I recommend!!
Excellent backpack at me already 2nd first passed 1.5 year of hard operation all perfectly nothing broke, but as always do not stand wear zippers bought 2 the same
While everything is fine, came a week earlier, looks good, firm back, I do not know how much is enough, but while everything is top, I recommend
A large roomy bag, everything is done perfectly, there is a thermo pocket for a thermo mug with coffee, inside there are many pockets
Backpack is good, many compartments, pockets, offices. But the pen will have to be changed. The handle is not in its place-it breaks into the neck, rubs the neck, from this and the backpack does not fit tightly to the top of the back. But this case of a couple of trifles-just change. And the rest of the backpack is cool. Thank you store.
Urun came in the same way. Very comfortable to use
Backpack is consistent with the description. Looks like a solidly made. Very I like and warmly recommend it!
The backpack is good, but the delivery of the long one ordered on August 24 and only came to Tomsk on September 15 with delivery from Russia.
Super backpack and super delivery from Russia! 5 +++++ thank you!
Class backpack!
good
First impressions are very good. THE workmanship is very fine, resistant zippers, many compartments, comfortable back and very well padded.
Excellent backpack, very comfortable, I recommend to buy. Delivery by courier, well done!
very fast delivery,,,, good packing,,, product as described
My husband did not like it at first... But then I appreciated... Comfortable and roomy.
The backpack is good. Received 3 days before St. Petersburg. The only negative-the locks ring when walking (beating about each other), but this is decisive.
The main thing here is the expansion of volume (in version 2.0), for this purpose I bought. Looks decent, you can on a business trip. inside two pockets with a zipper. Pocket on the back one, huge, more A4. straps are sewn not like tourist backpacks, just double Seam at the bottom and square at the top-well, in this backpack more than 20 kg to load and not necessary, not for that. The carrying handle is also sewn with squares directly on the straps from above, a curious solution. The material is something like light Cordura, in use time will show. Looks convenient for short trips.
It came fast, the materials look great, we'll see how they behave with the use.
Great Store and great backpack! Took such 2,5 years ago-served as faith and truth under full load, will serve further in the economy. Fully corresponds to the description. I recommend to everyone!