Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very well practical and powerful
It is small but it illuminates a lot. It comes with a hook to hold onto surfaces. Charging socket covered with plastic.
Very nice lamp, has a strong light that can be adjusted. A cable is attached to it and it is like a suspension. Great thing for the tent, I recommend.
look good
Highly recommended.
top
Very good! Worth It
Great. Once a second time I'm inviting
Great material I'm already in 4 purchase, working perfectly and excellent for when power goes out
Great product
perfect for camping and outdoor activities. Long service life with one battery charge. The only surprise: the light is not scalable. The mode switch changes the light to bright, semi-bright or flashing. This is annoying when you just want to switch it on and off. However, I'm happy.
Ordinary flashlight, shines normally, but not too long. Good for this amount. Took UAH for 100 through coins.
Wow Good
feel like little over priced. very basic bulb. no wrap around bulb for shipping. box was broken. seems okay to operate.
The product came solid working charging time I did not have the opportunity to try the charging time
good light for the price.
The 30w already lighting very hard for small places, arrives quickly.
product is just as described. the color is very nice. i believe it will work for the purpose for which I bought it.
super
Tested out and lasted for 5 hrs on one charge
Small battery. will only last about 30 minutes on high then light illuminates at half power. last for anyway 30 minutes then it goes off. only good in a small area to use for short periods on time. would not recommend for emergencies
I ordered two units and they have come with the boxes broken, but the bulbs in perfect condition, for the moment they work, we will see how long the batteries last