Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Working well thank you
perfekt
Very fast delivery. I recommend.
Great. I have ordered several and all very well
The cable is good. The magnet hits very well. The only defect is that it does not make fast charging. But otherwise I recommend it
Very quickly received thank you
Perfect and very fast
I must say that the order came in very quickly. I have ordered 4 of these types of charging cables. Work perfectly!
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The product is well I am Happy x the comfort that it gives for its collection and the turn that facilitates the use during the connection
Order arrived ahead of time, reliable seller ++++
Quite in accordance with the description. Super convenient
Delivery of 20 days for an order. not a bad cable
Item seems to match. To see in use?
Well, but I put delivery in 5 days, then I change to 8 and still I don't arrive. Above now I cannot claim the euro of claim ...... I asked for it on February 2 and the 12 has arrived ....... I think the CHOICE items are a scam. And customer service is the worst.
The only downside is that the connectors stay on once the cable is removed
Perfect, recommended, fast charging.
Item equal to published seller recommended 100% arrived before the indicated date.
They gave me what I asked to use it
Item added on time. In excellent condition. This is not the first time we take it. Shop recommend.
Perfect for what I wanted.
Very convenient I bought it several times for myself and my entourage
Good product. The magnet is powerful and you can turn it in any position. The only bad thing is that it says it is fast charging and it is not.
The peg is very weak, you can't leave it on all day because it can break
Full compliance with the description. Thank you!