Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Metal parts look very good. The glasses were packed in a buble bag to keep them safe. However, they were bent in the middle. I fixed it by hand. The clear plastic parts that sit on your nose are not in the same position for both sides and also they mowe a lot. Looks like they won't hold for too much... That's a shame.
They are beautiful and comfortable. I recommend them
Arrived on schedule and even earlier, identical glasses from the images. Mt good
Good night! Unfortunately this order did not reach me, Customs problems. I waited for two months, and as I did not receive it, today I requested a refund, and immediately, you reimburse me for the amount. Thank you very much, and Super recommend the app. Now I will dispatch some items from the cart, thank you.
The sunglasses are as depicted but mine came quite bent. The arms, and the nose piece are bent to the point that if I were to try and bend them straight I'm sure they would brake. I would suggest next time they ship a pair of sunglasses to put them in some sort of box to protect them.
Some minor warp came in, but very good glasses.
Lungs, arrived in air film. There was a deep scratch on one of the glass, but it does not interfere with the view. Eyes comfortable in the light
Gorgeous) let's see how this material lasts, but I liked the shape of the glasses.
Cool glasses in a metal frame. Durable. I recommend it unambiguously.
Cool glasses! But they are cresting (delivery is fast! The son tried it, he also wanted such. In general, satisfied.
Item came well protected, and in excellent condition. This is my secund time buying this product and I love it's look. Thanks you the supplier
Good productDone well. Delivery three weeks. The packaging is good: air and thick, the product is not damaged. Recommend for purchase!
Loaded soo good on my husband!!! And looks expensive
Prišli perfectne zabalené a sú krásne, good Sedia, sú pevne. Som calm
Received are very well and the packaging is suitable. Shipping to the Savior takes a little longer than necessary
Excellent
The size for standard face is normal, small as it should. Came a little bent, but I made a quick fix, nothing broke Super. Satisfied
The glasses are cool, but there is some defect on the glass. I took it to work on the site, it's a pity for my dears. Model class. The packaging is good.
The glasses are better than the store's picture! Definitely recommend! They are quite durable but pliable, you can adjust them to your face. Delivery is very fast, arrived a month earlier than I expected)) packed in an air bag.
Cool! Look very cool, and strong enough, came in an air bag
Cool glasses, like it very much. I will order more, other color!!!
The product arrived very well packaged, it is as described, a recommended store.
The glasses arrived quickly, packing for 5 +, five plus, very satisfied with the purchase, no complaints
Delivery of the product was delayed 1 month
Very good, strong good material