Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It was for a gift but it fit the cell phone perfectly, everything was well protected along the way and it arrived days earlier than expected. I fully recommend it.
Exactly as in the description, the color is cool, we will see it in longer time use, it looks OK
Is a darker color than it looks, but it's okay
Seven that is good and in a box the woman is very happy in the mobile for now. Thank you
It looks perfect and very beautiful.
Very well. Resistant, good price. I recommend it.
Thx
The case is beautiful and came fast seller attentive thank you
And it's fine and the pockets are very practical. Has arrived very quickly.
Super! Rysni pizda!
Arrived well if it is what I asked for as is
very nice
Mb arrived and it was perfect, I recommend
Everything came quickly and in good condition. Matches the photo.
Correct size, the material seems good to see what happens with the use. Thought the color would be lighter.
The case is good material, except for a problem with the package the product arrived well, the phone is perfect. I am satisfied with the. Purchase.
Cute and practical There are already three that I buy
I won a meeting for two days. Pakunki are not ears. The answer to the phone Yak Ridniy, all the workers will fall in and out. In life the same yak and in pictures. Sister, with a gift, is satisfied with the grandfather of the sellers, and the virbnikov!
The case is such a yak in the inventory, to go to the phone like a Reb, a certain number, I'm not able to deliver the document to the document.
Normal, simple case, the previous one has served faithfully for more than 2 years. Cheap and angry. I recommend it.
Perfect Just what I asked Arrived before the date
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It's simple if but it's very nice and they sent me the exact one and it also came out fast
It is very good case, second time I buy the previous one the tube from 2020.
For Xiaomi Redmi note 12 Pro, perfect