Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Not a bad bag for your money, not sure what skin, but made is not bad.
I did not regret it for a second!)
Excellent laptop bag. Thank you.
Everything is fine. Color as in the photo.
Excellent bags, take it, I really came in
Super Bag! this is genuine leather! I recommend to everyone!!
great service
The bag came well packed, looks like in the picture. For this cost, a very good bag, roomy. There is a strong smell inside, but I think it will leave with time. I shoot the star for late delivery (1,5 weeks delay) and but that I could not make a nominal logo on the bag.
The bag is not bad, the seams are even, the locks work. The product corresponds to the description. I advise the goods and the producer.
Very beautiful bag. I did not communicate with the store.
Super gorgeous,, fast shipping
Cool Bag!
Very nice, arrived faster than expected
Bag for their days-10 of 10.
Good bag
Good bag, liked
Excellent.
The bag came by mail cdek. Like leather. The laptop is freely placed.
Great bag. Came the one you ordered. The goods came very quickly.
Excellent bag, fast delivery
Small internal pockets
Delivered in a week, the order from the Russian Federation was. In general, a good bag, there was only a smell of a few days and there is a marriage on the seam on the handle, it can be seen that they have repaired, the glue the I have to give it to the repair. The store said it was normal.
The bag is excellent, comfortable
The bag is excellent, the delivery is fast. It looks much more expensive. Recommend
The bag is not bad, I'm not sure about the skin .. there is a small smell. With the store did not communicate, delivery fast, delivered home by the transport company