Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The jacket is good: warm, comfortable. I came without delay. I chose the size according to the table, it was necessary to take one size larger.
Very much disappointed! The size does not correspond at all. Ordered for a teenager height 170 size XL. It turned out to be very small. But the jacket is not winter at all. Maximum for autumn. Fabric glitters. I do not recommend!
Excellent down jacket for its price, not very warm but for autumn-the beginning of winter is the most
Excellent jacket, for a child height of 158 cm, weight 43 kg, shoulder width-37 cm, girth of chest-75 cm, length of sleeve-54 cm perfectly fit the size m The sleeve is long, with a small margin of even, the neck is well closed-the collar is high, the hood is deep, the material is dense. Highly recommend! The child is happy! In Krasnodar came in 2 weeks.
The jacket is excellent, sending fast. With the size, probably it was necessary to take on a larger size. For autumn and spring is excellent.
The jacket is good, it came in 3 weeks in Ufa. But my husband is too small, weight is 82 kg, but there is a tummy) in the volume is narrow) made a free return. The store is sociable, at any time of the day in touch) good luck!
The jacket looks good, the down jacket, but thin for autumn or warm winter, came in 2 weeks. The size approached.
Nice but a bit big, came quickly
The jacket is light, spring-autumn or for a warm winter. It's worth your money. Height 182, weight 90, Butt, on a warm jacket will not fit. A little need to lose weight.
For the autumn just right. The store helped with the correct size
The jacket is very good and light. We'll try it in the winter.
stop ✋ stop ✋ stop ✋ guys look no further.. you have checked on the right and best shop ever. shipment super fast.. This is an Asian size and will be smaller. The store took the initiative to communicate with me and confirmed the size of 3XL, which is very suitable for my boyfriend! My boyfriend's parameters are 183cm and 81kg. Thank you the seller!&
Куртка как на фото продавца, в точности соответствует. Капюшон классный, будет защищать от холода и ветра. Молнии рабочие, всё отлично. Доставка стандартная.
Corresponds to the description. I'm happy with the purchase. Beautiful dense fabric and exact size in the table, excellent product.
Good and warm)
Garna that heat jacket, rosemir merzvada. The salesman is a member, schvidko reviews and reviews.
Мой вес 65 кг, продавец посоветовал XL, оказалась в самый раз, спасибо продавцу. Качество одежды очень хорошее!
Thank's
Excellent! To Moscow in two weeks!
Excellent!!! Thanks