Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very good product. Pleasant to the touch. Real heat up.
All right, arrived fast, perfect finish! I recommend
superb!!! Very beutifull, stylish and great price.
Very satisfied and very fast delivery
Excellent product. I will buy more!!! I recommend!!!
It was well received... it's a little different from Iizi .. the size is big.
This is my second purchase. Bought the first and liked it very much. Ordered again for a gift. I have already posted a review from the photo. Saw such a set in ozone 2 times more expensive per 1200).
It's warm and soft. The elasticity is fine without stretching. It's not funny because it's less clean over your head.
To Podolsk for a month. To Russia in 6 days. The rest of the time I ran around the sorting at the post office of Russia. Sheet in general. The hat itself is cool, it seems even warm. Like, because I'm still wearing a hood over the top. I took it because the rest of the head itches. But from this one No. This material is synthetic, but synthetic fur does not irritate my skin. There is almost one, only more like a hood. Left for 3 years and decided to update. Bought this one. Satisfied.
Item as described. The hat is warm. I liked it.
Received the package, it arrived surprisingly quickly, everything is in order, thanks to the store
Ótimo produced
Fast delivery. Item as described. Thank you very much!
Good warm but not too tight
Great hat. I have a big head and it is very difficult to find a hat of the right size. This hat on a big head. Plus stretches well. The scarf is chic. I don't even rent at home. The only thing that did not like this inscription on the tag. Had to cut.
The hat is warm, the throat is too, in the color as in the picture, I recommend, I did not communicate with the store, the goods arrived in Moscow in 1,5 weeks
Everything is as described, I like it very much, I recommend it. Special thanks to the store for your efficiency!!!!
Above all praise! Great snood hat! The child liked it! Mega fast shipping!!!
Good, soft, nice hat. The scarf is super. The hat is blown in the wind
The scarf and hat are very warm
Sewn well, it seems that it will be warm judging by the material, but has not yet worn. I usually don't wear hats because they don't go, but this village went well for meWhile for the above-written product I can recommend because outwardly norms. If later in the process of socks appear shoals, I will add feedback.
Corresponds to the description, suits me very well.
Good product, ok.
Product equal description
Great hat! Beautiful, fleshy! The delivery is very fast! I recommend the seller to everyone!!!